At SANTORINI Travel & Tour, we are dedicated to protecting your privacy and safeguarding your personal, business, and travel information. In fact, it is one of our highest priorities and remains the cornerstone of our commitment to you. However, you choose to provide information to us, we use vigorous security safeguards and adhere to Privacy Principles to ensure your personal information is protected.
You are invited to use this privacy information to learn more about current legislation designed to protect your privacy, about the types of information we collect and how it is used, and about the steps we have taken to ensure your personal information is handled appropriately.
WHAT INFORMATION IS COLLECTED?
At SANTORINI Travel & Tour we gather and use personal information to provide you with the travel services you have requested, or to offer additional products and services we believe you might be interested in. Providing us with your personal information is always your choice. Most of the information we collect comes to us directly from you, and only with your consent. For example, when you request a quotation or purchase of our service, through telephone conversations, or in person, we will ask you to provide the information that enables us to complete your request or to provide you with better service. These same principles also apply to our corporate clients.
The types of information we may ask for depends on the nature of your request. Information that is essential for fulfilling most travel requests and transactions typically includes your name, mailing address, e-mail address, phone number(s), date of birth, passport information and bank account numbers. We may also request additional information to help us provide you with advice and information about other products and services that we believe would interest you.
When you visit SANTORINI Travel & Tour web site, information is not collected that could identify you personally unless you choose to provide it voluntarily. You are welcome to browse the Web site at any time anonymously and privately without revealing any personal information about yourself. All the information you provide to us is securely maintained and is kept strictly confidential.
The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.
This information will allow us to:
Establish your identification
Protect you and us from error and fraud
Understand your needs and eligibility for products and services
Recommend particular products and services to meet your needs
Provide ongoing services
Comply with legal requirements
Offer other products that are suitable to you
The course of daily operations, access to private, sensitive and confidential information is restricted to authorized employees who have a legitimate business purpose and reason for accessing it. For example, when you call us, visit our office, or e-mail us, our designated employees will access your information to verify that you are the traveler and to assist you in fulfilling your travel requests.